Terms & Conditions

Desh Pardesh Holidays Pvt Ltd provides travel and holiday packages for domestic and international destinations.

Our packages may include services such as:

• Hotel accommodation
• Sightseeing
• Local transportation and cabs
• Tour-related arrangements mentioned in the selected package

The exact services included in your package will depend on the quotation, itinerary, and booking confirmation provided to you.

Anything that is not specifically mentioned as included in the package will generally be considered excluded.

When you contact us, our team may prepare a customised quotation based on your destination, travel dates, number of travellers, hotel preferences, and other requirements.

A quotation is not a confirmed booking unless the required payment has been received and the booking has been confirmed by Desh Pardesh Holidays.

Package prices may change depending on hotel availability, travel dates, seasonal demand, transportation costs, taxes, and other supplier charges.

A booking will be considered confirmed only after the required advance payment or full payment has been received, as applicable, and confirmation has been provided by our team.

Customers are advised to carefully check the itinerary, travel dates, hotel details, number of travellers, inclusions, exclusions, and other booking details before making payment.

Once a booking is confirmed, cancellation or modification charges may apply according to the applicable booking and supplier policies.

The customer must make payments according to the payment schedule communicated by Desh Pardesh Holidays.

If the required payment is not received within the agreed time, the booking may be cancelled or the quoted price may no longer be available.

Any additional charges arising from changes requested by the customer will be communicated before the additional service is confirmed, wherever reasonably possible.

Hotel names, room categories, meal plans, and other accommodation details will be mentioned in the quotation or booking confirmation.

Hotel availability is subject to confirmation.

Hotels may sometimes change room allocation, facilities, check-in procedures, or other operational arrangements due to circumstances beyond our control. Where a change is necessary, we will make reasonable efforts to provide an alternative of a similar standard, subject to availability.

Early check-in and late check-out are subject to hotel availability and may involve additional charges.

Transportation and sightseeing services will be provided according to the confirmed itinerary.

Vehicle type, seating capacity, pickup points, sightseeing schedule, and other transportation details will depend on the package booked.

Changes requested by the customer during the trip may result in additional charges.

Delays caused by traffic, weather, road conditions, local restrictions, vehicle breakdowns, or other circumstances outside our reasonable control may affect the itinerary.

If you want to change your travel dates, hotel, destination, number of travellers, sightseeing plan, vehicle, or any other part of your package after confirmation, please contact us as early as possible.

Changes are subject to availability and may result in additional charges or cancellation fees from hotels, transportation providers, activity providers, or other suppliers.

We will inform you of applicable charges before confirming the requested change whenever possible.

Cancellation and refund terms depend on the package booked and the policies of the hotels, transportation providers, activity providers, and other suppliers involved.

Any cancellation request should be made to us in writing through the contact details provided on our website.

Refunds, where applicable, will be processed after considering the cancellation charges and amounts retained by the respective service providers.

Some bookings may be non-refundable or may carry significant cancellation charges. Customers are advised to read the cancellation terms provided with their quotation or booking confirmation before making payment.

For complete details, please refer to our Cancellation & Refund Policy.

Customers are responsible for providing correct information required for their booking. This may include names, travel dates, contact details, traveller details, and any other information requested for arranging the package.

The customer is responsible for checking all details provided in booking documents and informing us immediately if any correction is required.

Any loss, additional cost, or issue caused by incorrect information provided by the customer may be the customer's responsibility.

Special requests such as specific rooms, floor preferences, adjoining rooms, particular vehicle preferences, meal requirements, early check-in, late check-out, or other personal requests will be passed to the relevant service provider.

We will make reasonable efforts to accommodate such requests, but they cannot always be guaranteed unless specifically confirmed in writing.

Travel plans can sometimes be affected by circumstances beyond anyone's control. These may include severe weather, natural disasters, road closures, strikes, government restrictions, local disturbances, transportation disruptions, hotel issues, or other unforeseen events.

In such situations, Desh Pardesh Holidays will make reasonable efforts to assist customers and coordinate with the relevant service providers.

Additional costs arising from circumstances outside our control may need to be paid by the customer, depending on the circumstances and the policies of the service providers.

Customers are expected to behave responsibly and respectfully during their trip.

Any damage caused to hotel property, vehicles, or other service-provider property by the customer may be charged directly to the customer.

Customers are also responsible for following hotel rules, local regulations, safety instructions, and the terms applicable to the services they use.

We make reasonable efforts to keep the information on our website accurate and up to date. However, hotel facilities, prices, photographs, destination information, availability, and other details may change from time to time.

Website content should not be considered a guarantee of availability or a final confirmation of any particular service.

The final terms of your booking will be based on the quotation and booking confirmation issued by Desh Pardesh Holidays.

Some services included in our travel packages are provided by independent third-party service providers such as hotels, transportation operators, sightseeing providers, and activity providers.

While we carefully coordinate these services, their day-to-day operation is controlled by the respective service providers.

Where an issue arises with a third-party service, we will reasonably assist the customer in communicating with the provider and finding a practical solution.

Package prices are based on the information and rates available at the time of quotation. Prices may change before confirmation due to changes in hotel rates, transportation costs, taxes, availability, exchange rates, or other supplier charges.

Any applicable taxes or government charges will be communicated as part of the quotation or booking details wherever applicable.

Any personal information provided by customers will be handled according to our Privacy Policy. For more information about how we collect and use personal information, please refer to our Privacy Policy available on our website.

Desh Pardesh Holidays will make reasonable efforts to provide the services included in the confirmed package.

However, we cannot be held responsible for delays, cancellations, loss, damage, or service interruptions caused by circumstances that are beyond our reasonable control or by the actions or omissions of independent third-party service providers.

Nothing in these Terms & Conditions is intended to exclude or limit any responsibility that cannot legally be excluded or limited under applicable law.

Desh Pardesh Holidays Pvt Ltd may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised effective date. Customers are encouraged to review the terms before making a new booking.

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising in connection with our services or these Terms & Conditions shall be subject to the applicable jurisdiction of the courts in India.

If you have any questions regarding these Terms & Conditions or your travel booking, please contact us: