Privacy Policy

When you contact us, request a travel package, submit an enquiry, or use our website, we may collect information such as:

• Full name
• Mobile/WhatsApp number
• Email address
• Travel destination and preferred travel dates
• Number of travellers
• Hotel and sightseeing preferences
• Any other information voluntarily provided by you for planning your trip
• Information required to process or manage your booking or travel package

We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data for security, analytics, and website improvement purposes.

• Respond to your enquiries and requests
• Prepare and provide customised travel packages
• Communicate with you regarding your package or enquiry
• Coordinate hotels, sightseeing, transportation, and other services included in your package
• Process bookings and payments where applicable
• Provide customer support
• Improve our website, services, and customer experience
• Send service-related communications
• Send promotional offers or travel-related information where permitted by applicable law and, where required, with your consent
• Prevent fraud, misuse, or unauthorised activity

We do not sell or rent your personal information to third parties.

Where necessary to provide the travel services you request, we may share relevant information with trusted service providers, such as:

• Hotels and accommodation providers
• Transportation and cab providers
• Sightseeing and activity providers
• Payment service providers
• Technology, hosting, and communication service providers

We only share information that is reasonably necessary for providing the requested service or fulfilling a legitimate business or legal requirement.

Payments may be processed through third-party payment gateways or financial institutions. Desh Pardesh Holidays Pvt Ltd does not intentionally store complete debit card, credit card, CVV, UPI PIN, or banking passwords on its own servers.

Payment-related information is handled according to the policies and security practices of the respective payment service provider.

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website traffic.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and regulatory requirements.

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

Desh Pardesh Holidays Pvt Ltd is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

Subject to applicable laws, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally permissible
• Withdraw consent for certain communications
• Opt out of promotional communications

To exercise any applicable privacy rights, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: